6 of 6 people found the following review helpful
Avoid like the plague,
October 22, 2010 doesItMatter (cali) - See all my reviews
Purchased a new home in late April of 2010. Since that time, this microwave has filled the kitchen with smoke a number of times and we have been without a functioning microwave for 2 of the 6 months we've lived in our new home. The required part to repair the microwave is on backorder with no predicted date of availability. Viking is refusing to replace the microwave and offers nothing in return for our inconvenience. While all microwaves may be made by Sharp, the company that stands behind (or refuses to) the product they sell you is more important... in this regard, Viking is an epic failure. Additionally, the refrigerator water dispenser sticks often and we've been told to "use smaller glasses, it is a bad design that will not work with large glasses." The freezer also drips water onto the floor every time it is opened and although it has been serviced twice, the problem remains. Viking has told us flat out, the microwave will not be replaced, while at the same time they...Read more
(1 customer review)