Kenmore Elite White 2.0 cu. ft. Countertop Microwave with Sensor Cooking Controls 66462

Based on Consumer Reports recommendation of Kenmore microwaves in January of 2009, I purchased the Kenmore Microwave Oven 721.63252 on January 20, 2009. This microwave performed perfectly every day until February 24, 2011, when it no longer heats anything. To repair this appliance with Sears costs $129 for a flat fee service call. Since I paid $111.01 total for the microwave when it was new, I will not be repairing it. I WOULD NOT HAVE PURCHASED THE MICROWAVE IF I KNEW IT WOULD ONLY LAST 2 YEARS. I will not purchase another Kenmore microwave as long as I live.

We bought a Kenmore microwave model 721.63252301 in 2009 from sears for $140.00 It lasted only 2 years. Then it stopped heating food, most likely due to magnatron going out. We'll never buy a Kenmore microwave again. Might as well buy a cheaper model if they will not last.

Product arrived in a timely manner and worked as advertised. What more can you expect? If there were problems, I would voice them here.

Thanks for the opportunity to applaud the service.
RHS