Panasonic NN-S553WF 1.2 Cu. Ft. 1350 Watt Microwave, White

I thought purchasing a microwave from Panasonic was a good bet. This unit performs very well but only a few days after purchase I found the door would not close easily. I lubricated the latch area and this has helped. I contacted Panasonic and they wanted me to bring to an authorized dealer. I purchased Panasonic to AVOID these hassles.

My advice is to get a different unit. This unit does not have a button to press for opening the door. It relies on a not very functional latch system. Find a unit with a button to open the door and you will hopefully be ok.

While the microwave arrived appearing normal in packaging, it made the sound of an airplane taking off and failed to heat as a matter of routine. Panasonic customer service indicated it might be a defective microwave energy trasmitter. Amazon took the oven back. Though the brand would appear not to have a weak reputation, this product's performance invites caution. You can do better, and safer.