Sharp R-2110JW Smart Carousel Over-the-Range Microwave, White

The Sharp "smart Carousel" design uses rotating magnetrons below the surface of the cooking chamber instead of rotating the food on a carousel. The rotating mechanism under the cooking chamber malfunctioned. As a result arcing occurred between the parts causing a fire and smoke. The unit was turned off in time to avoid a fire spreading to the surrounding cabinets. If no one had been present in the kitchen at the time a serious fire could have occurred.

The defect was bad enough. I consider myself lucky the damage was only to the microwave. Dealing with Sharp customer service was even worse. It has taken over two months to resolve this problem. Sharp offered me a replacement but couldn't get a new unit in white. We suggested paying the difference for an upgrade. We paid the difference for the upgrade...the sharp couldn't find it in white...even though I was able to locate a unit in white in about 5 minutes online. After giving up on a replacement and requesting a refund...Read more

This is a terrific microwave. I never thaought it was a convection oven like one of the other reviewers. I bought it as a regular microwave and I was not disapointed. It's EASY to install and works very well.

According to Sharp this is not a convection oven. The Sharp web site only shows this oven as a microwave.