Whirlpool WMH1163XVQ 1.6 cu. ft. 1000 Watt Over the Range Microwave Oven - White

1 year and 1 month after purchasing this product, the unit runs but will not heat anything. It is 1 month out of warranty, and customer service at Whirlpool says there is nothing they can do. Buyer beware.

I would give it zero stars if I could. It stopped working after 7 months. Our old microwave lasted 12 years. Reviews I have read here and on several other websites don't give me much hope that the problem will be resolved successfully. Spare yourself this headache and by different brand!

I bought the stainless steel version of this unit for a vacation home. The house gets very little use and naturally the microwave didn't either. Used it to heat a cup of water last week and after three minutes the water was still cold. The digital display works, the turn-table rotates and the vent fan runs, but it doesn't heat. Again, this microwave was seldom used. It appears to be a reoccurring issue with Whirlpool. I would never buy another one of their products after reading the way they treat their customer's complaints. I'll buy a GE to replace it. I have had GE's Advantium for five years in my home and it has never failed to perform.